Talent Development Academy

Privacy Policy

Purpose
The purpose of this Privacy Policy is to outline how Talent Development Nerds LLC ("we," "us," "our") collects, uses, stores, and protects personal data for customers enrolled in "The Talent Development Academy®." We are committed to safeguarding your privacy and ensuring compliance with data protection laws.

Scope
This policy applies to all personal data collected through our online courses, including information collected during course registration, participation, and interactions with our support team.

Definitions

• Personal Data: Any information that can identify an individual, including name, email address, payment information, and learning history.
• Processing: Any operation performed on personal data, such as collection, storage, use, or disclosure.
• Data Subject: An individual whose personal data is processed.

Data Collection
We collect personal data to provide and improve our courses, including:

• Registration information, such as name, email address, and payment details.
• Learning history, including course progress, completion status, and attendance at coaching calls.
• Communication records, including interactions with our support team.
• Feedback and evaluation responses provided during and after course completion.

Data Use
We use the collected data for the following purposes:

• To deliver and support our online courses and coaching services.
• To monitor and improve course content and delivery.
• To communicate with customers regarding course updates, support, and administrative matters.
• To process payments and handle refund requests.
• To ensure compliance with our policies, including the Refund Policy.

Data Storage and Security

• Personal data is stored securely using encryption and access controls.
• Access to personal data is restricted to authorized personnel only.
• We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Data Sharing

• Personal data is not shared with third parties without consent, except when required by law or necessary for processing payments.
• We may share anonymized and aggregated data for research and marketing purposes, which cannot identify individual customers.

Data Rights
Individuals have the following rights regarding their personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request correction of inaccurate or incomplete personal data.
• Deletion: You can request the deletion of your personal data, subject to certain legal restrictions.
• Objection: You can object to the processing of your personal data in certain circumstances.

Data Retention

• We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal and regulatory requirements.
• Learning history and feedback data are retained for continuous course improvement and accreditation purposes.

Data Breach Management

• In the event of a data breach, we will notify the relevant authorities within 72 hours.
• Affected individuals will be notified promptly if the breach is likely to result in a high risk to their rights and freedoms.

Updates to This Policy

• This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.
• Any updates will be posted on our website, and significant changes will be communicated to customers directly.

Contact Information
For questions or concerns regarding this Privacy Policy or your personal data, please contact our support team at [email protected] 

Policy Review
This policy will be reviewed annually to ensure its effectiveness and compliance with data protection laws.